Returns & exchanges
Wrong size? No drama.
How it works
1. Contact us
Message us with your order number and what's wrong.
2. Get the steps
We'll reply with how to send it back and where to.
3. Send it back
Pack it up unworn with tags on, and send it our way.
4. Sorted
We swap it, or refund you, as soon as it lands with us.
Conditions
- Items must be unworn and unwashed, with all tags still attached.
- Send them back in a condition you'd be happy to receive them in.
- Faulty or incorrect items are always our problem to fix — we'll sort out the return either way.
Awaiting your copy: your returns policy specifics: how many days customers have to start a return, who pays return shipping, whether you offer refunds or exchanges (or both), and how sale items are handled. South African consumer law sets minimums here, so this should be checked by your legal advisor before launch.
Start a return
Message us with your order number and we'll take it from there.
Delivery questions? See shipping & delivery.